Frequently Asked Questions
Are all these Open Handles handles in stock?
Yes - You would of course know that the handles are one of the last things to be installed on your kitchen and often you need them FAST! That is why we stock over 400,000 handles and knobs in more than 500 different styles so you can have what you want when you want.
Do Open Handles handles & knobs come with fixing screws?
Yes - All rear fixed handles and knobs are included with M4 x 22mm length handle screws which is what you require for a standard cabinet door/draw thickness of 16 or 18mm. If the drawers are thicker than this then you may need longer screws so please ask for these when ordering your handles. Just add 4mm to the thickness of your drawer or door and specify this screw size - it is ok to round this up 1 or 2 mm.
Do the Open Handles handles have a guarantee?
Yes, you can be assured all Open Handles are backed by our lifetime limited warranty for your total peace of mind. You can be assured that these handles have received our utmost attention in terms of design, quality and functionality. We bring you innovations, not duplications. The lifetime limited warranty certifies that your product is warranted to be free from defects in material and craftsmanship for the lifetime of the product to the original consumer. This warranty does not apply to damage caused by everyday use, abuse, misuse, or altered product.
How often do you introduce new kitchen handles?
Our design and marketing team attend the world's best kitchen and hardware trade shows several times per year, where new handle solutions are revealed and an infinite range of ideas are born. From classic to increasingly bespoke kitchens we see it all which is how we can bring you these latest designs so frequently.
I would like a handle display for my kitchen showroom - is this possible?
Yes of course. We have many display board options which you may discuss with your area manager. What's more, we can also offer to replace your existing handles on your display kitchens. This alone has proven to increase sales by up to 60% as most display kitchens are more than 2 years old and get a new lease of life with some new up to date handles. It is often the kitchen handles that make or break the kitchen.
Do your brass handles age or patina over time?
No, our range of brass handles are electro-plated preventing the handle surface from wear and making it rust-resistant. Only raw or natural brass handles will form the patina effect creating an aged look.
These handles look expensive - are they?
Our design team have developed our extensive range over the past 15 years and in doing so have brought to you designs to suit the NZ taste and budget too. We believe our range offers some of the most competitive pricing without compromising quality or service in the least.
How should I keep my Open Handles handles clean?
The best way to keep your Open Handles clean is to wipe them with a soft, damp cloth. You can use a little soapy water, or mild spray and wipe if necessary. We do not recommend using Jif, other cleaners with a scratching compound, harsh cleaners or chemicals or a coarse scour pad as these can break down the surface finish of the handle. Vigorous scrubbing is not necessary or recommended and can break down the protective lacquers causing peeling or damage to the handle finish.